Showing posts with label Alternative perspective. Show all posts
Showing posts with label Alternative perspective. Show all posts

November 17, 2006

I got promoted, so where's my partitioned office?

Apparently, at our sick and unprofessional work environment, if you don't have a walled or partitioned office, it doesn't matter if you're a manager or not, what's important is to have the latter and then command the blunt acknowledgment and attention usually associated with being one (a manager), and I happen to experience both, being an office-less manager and just recently added another key to my key-chain, having my very own office!

So after a year working for our marketing department, doing geo-marketing research and liaison-work between the technical and marketing departments; I finally went back to my career routes, crude engineering work, were dust, sweat, informal (yet practical) attire & cluttered work spaces among other things are all a token of pride and love of the work in hand, to everyone's expectation, I seem much lively and sport a much more enthusiastic face instead of the lame and pale one while suited inside a cubical.


When I used to be a manager at the technical department, we had some sort of an open-space office policy at the time, were the whole hierarchy of staff set together without any obstacles except for the director/chief of the department, who's walled inside his own partition, so I really never knew how it feel to have your own, not that I never thought of it, but in general I was in favour of open-space offices policy and the positive synergy it trickles throughout the organization, but with the recent change I had, I was assigned with my very own office…


I've been with my current company for two years now, I was the 10th person to join, so I'm fairly old in the organization, and I fairly know everyone around, and everyone knows me as one of them "old" faces around, but really I only knew the extent of how ill treated non-senior staff get until I was walled-in, were you get far more than what you bargained for, as you seem to get some of the respect reserved for those behind partitions instead of it being the tandem of all interactions with all employees!


Although I was a senior manager from day one in the company, I was never treated as such, partially because I never sought such distinction, I view the mere act of baring the responsibilities of a manager as the ultimate reward for being one, but as I was relocated to the office, suddenly the word "Mr." became a prefix to my name, the IT trouble-tickets that aged for a couple of weeks at the help desk were now seen-into promptly, and colleagues who never spent the effort to know me beyond my name are now congratulating me for my new office(or was it my assumed new position, it doesn't matter by now)!!!

What did change? I'm the same smiley and down-to-earth person i always strive to be, I wasn't promoted per-se, just a simple change in capacity that eventually led into having my own office… what a sick sea of deluded mentalities do i work in.


I personally envisage the perfect organization to value each and every employee as its greatest asset, not simply rhetorical slogans but rather in practice, were all of them get equal distribution of benefits and privileges, for everyone to feel being invested in and appreciated beyond any titles and organizational hierarchies, everyone must be rewarded on a transparent scale.


The most destructive of forces in an organization is the negative sentiments induced by feeling unappreciated or unprivileged in comparison to the privileged few who're usually managers closer to the upper management and their side-kicks, forcing one to set his/her mind and expectations to such that will turn him/her to an executive-freak oozing with blunt requests and wasting valuable work time ensuring that his/her business cards are in print hours after being seated in the new post.


For instance, we have a limited underground parking space that fits 40-50 cars depending how tactful we –managers- were, the remainder of the company have to find their spot in the alley ways of the neighborhood behind us, a nuisance task considering the 200 staff competing every day for the scarce lots.

With such a pretext, the underground parking becomes some sort of a privilege that's offered to senior staff, to the point that one of them who lives in a walking distance from the company not to abandon his "privilege" in the parking lot out of courtasy as he feels its his "right"... flippin heck, i'll fire'em right up if it was my call.


But in my utopian vision of the company, I'd pool the parking lot among all employees, perhaps reserving a couple for the top-management and their guests, but otherwise on a first-come-first-serve basis, and what I'll get in return: a positive synergy from having all employees equally "privileged", and those who thrive to come early on time will be rewarded by finding a convenient spot right under their offices and the late one's can endure the pain of finding space in the scorching heat outside.


Back to my private office, I can't say that part of my sick psyche is dripping with ego and happy about it, you must admit that having your office translates into less intrusions and dealing with nuisance interruptions from people whom least of thier concerns is being productive while being paid for his time. But really I'd like to see myself outside of it with my staff, more – platonically- interment and face-to-face.


Investing in one's employees from the bottom of the organizational chart and up while valuing each and every staff member is crucial for a productive and homogeneous workforce and will ultimately change the sick attitudes and perceptions about becoming a manager or taking a senior post, humbleness must be the core of the corporate culture, by understanding that some people's job are to manage others, but it's no different than doing any other job in the team, just like a football team, were you have a captain & a goal-keeper along with 9 others, the former two may have a special role, but they're all part of the team of equal members.


Truly nothing like an open-space and open-door office policies.


Related DCMS reads:

I've been promoted; so where's my laptop?

October 08, 2006

Moslems celebrate their "Lunar food & drama festival" aka Ramadan

Next will be surrounding the Ka'ba with advertising billboards like football stadiums to milk out petty pilgrims, why not?

If it was a matter of dedicating certain delicacies (Qatayif, Samosa …etc) to this season then I wouldn't have given this despicable state of affairs a flying thought, but what we're witnessing here is an outright exploitation of the holy month of fasting with total disregard to the true essence of it.

And mind you, despite my usual rhetoric tone, I'm not enflamed by the fact that the commercial exploitation of Ramadan is on the expense of its Islamic and sentimental values, no… for this only worries those who cohere to the Islamic doctrine on a daily basis, whether off-Ramadan or during the month, in which Ramadan act as a catalyst to do more of the good stuff they usually do.

But for others, it seems fair that during the month of Ramadan, if one feels unconvinced (too young, too hot or too tired) or simply can't be bothered with fasting, then the least that one could do is to refrain from doing so and go about his/her day as business as usual, but this isn't exactly what happens.

What we see before our blatant eyes is the transformation of Ramadan to a total different entity, with nothing left of its Islamic origin or its cultural evolvement, but a mutant commercially exploited month-long celebration driven by greedy corporates and oblivious recipients (that'll be us).

From a more analytical perspective, Ramadan became what it is now from right from the capitalising of two underlying features that engulf the fasting community: hunger and boredom, that's of course what's left for those who blindly practice fasting, others subtly find themselves stricken by those two.

It sounds fair that our heritage have in its luggage allot of dedication for Ramadan along other occasion, some with valid grounds, like serving high energy food and thirst-bashing & nurturing drinks and some merely found out of the blue, no harm in that, every other culture have its fair bit of seasonal food and drinks.

Here in Jordan, Circassian have their Shibs-ibwasta, typically served in winter time (seems like year round back in the Qoqaz though) and Christian minorities serve a special home-baked biscuits during their seasonal occasions, but I'm not sure how many cultures out there have Vimto and contemporary commercial products as a Ramadan household item?

I'm not sure either; if many other cultures allow themselves to be exploited and be manically rushed into a "a pre-Ramadan shopping spree", as if supplies will run out at some point in the near future, to the point that some supermarkets here rationalise the despising of Vimto at the rate of one bottle per shopper!

The amount of advertising spending for fast-moving consumer goods double, especially drinks, they litter the littered billboards with drinks and Ramadan-inspired food, as if to say that the sunset marks the cadence of one's average Ramadanian day… petty really.

I'm not disputing the commercial viability and what used to be a marketing ingenuousness of placing food & beverages products right in the face of hungry folks who are about to have their first meal after a long day! But how ethical is that I ask? Not from an Islamic perspective but rather in terms of the corporate responsibility towards respecting others beliefs and try not to exploit it.

If anything, demand should decrees during Ramadan, work the math out, people should be consuming less since they'll be eating less, how we managed to challenge the laws of supply & demand, I think I have a clue or two.

Then comes the matter of entertainment and TV, cinema, tents & theatrical drama (will its mostly comedy I know), and again I'm not disputing the business sense behind investing heavily on aligning premier stuff for Ramadan TV schedules and line up a number of movie releases and performances especially for this month.

This is a normal continuum of the despicable state of affairs of Arabs & Moslems in general, where the only industry they seem to be "good" at is the entertainment one, if only this accompanies some quality content… but alas, mimic societies are bound to have the cultural contribution of an amphibian frog.

So I have no problem (will I do, but you should know my theme by now) with Ramadan TV specials and all, except with the fact that its dedicated for and named after the month of Ramadan, it sounds utterly awkward and incoherent with the general theme of Ramadan and what it should typically entail and stand for.

The least that can be done is to continue offering the usual stuff without dedicating anything to the month! Its very disrespectful to those who adhere to the month and try to observe it thoroughly.

I humbly think that Moslems and non-Moslems alike (living in Moslem societies), the fasting and the can't-be-bothered-with-fasting folks alike, we should all take a strong stand against all greedy companies and supermarkets that try to milk us out during this holy month and gradually diminishing its genuinely distinct essence.

A boycott movement if you like, against every exploitation of the month of Ramadan, in sheer respect for what Ramadan stands for and what it means to those who try to sincerely observe it, and happy Lunar food & festival everyone, and Ramadan Kareem to the observing few.

June 18, 2006

An anomalous divine intervention: America vs. Italy!

“عدالة السماء” (heaven’s mercy/justice) apparently took revenge last night for the hundred of thousands of massacred Iraqis & Afghanis killed by US forces while fighting terrorism (and as a bonus: bringing them justice while at it), along with the chronic oppression of Palestinians that was only made feasible by the American support of the Israeli apartheid!

I despicably hate America’s guts (not its people); I oppose its invasion of Iraq, & the poking of its reddish nose in everyone’s business. But I must admit that I couldn’t but help siding with whoever team the American team was playing against, I know it’s just sport & not politics, but I just couldn’t swallow it. (Beside who ever heard of an American football -soccer- league as famous as the NBA?)

But would I go to the extent to be a God’s spokesman & claim that the two red cards & the canceled goal were part of God’s wrath against American atrocities around the world? I wouldn’t dare doing so...

But it seems the commentator of the ART exclusive airing of the match thought so, he rhetorically screamed “يا لعدالة السماء” as the fond-with-red-cards referee waived the 2nd card during the match (kicking out the first american player).

For a split second there; I was rather amused by the whole thing, but as the 3rd red card was waived (kicking out the 2nd american player) & the 2nd American goal was canceled, the commentator reiterated that he couldn’t help but view this as a vengeance against America’s foreign policy! He interrupted my blatant sense of entertaining joy out of the American team’s misfortune!

Is that so? Why did God allow the American team to make it to the world cup finals in the first place (an achievement on its own even if suffering an 8 to nil defeat like another supposedly a Godly loved country), huh smart commentator?

Why wouldn’t God take revenge by weeping off a whole battalion in the middle of the desert in broad daylight or a couple of them super carriers cruising the gulf? Why choose an almost politics-free football game & not some skirmishes on the frontlines?

I’m also reminded of the fallacy in the proposition of those who found it in themselves to claim that Katrina was God’s answer to America, little did they appreciate the human tragedy in it, or the difference between the ill-fate of fellow humans & the arrogance, deficiency & failure of the government ruling them who couldn’t deal with the crisis (something worth cheering upon).

The fatalist mindset we’ve been oriented with throughout our lives is just incredible, we seek easy victories achieved by others (including non-deserved divine interventions) to heal the wounds of the utter loss we’re solely (as people & not governments) responsible of.

God may well be capable of humiliating an American team during a worldwide event, or even soak America up to its chest with floods & “natural” disasters, and frankly he is capable of doing so, he is the almighty, the sustainer of the universe, but why ridicule our creed in him to merely serve a momentous ecstasy out of mocking our enemy’s misfortune that has nothing to do with the very struggle we have against them?

For some reason (I wasn’t born back then) the scene of the kidnapping of the Israeli Olympic team during the 70s came to mind, yes; the righteously rebellious Palestinians had every right there is to bring the world’s attention to their injustice as it was slowly slipping out of the world’s consciousness & into the ancient-history injustice category that sounds ludicrous to be discussed in contemporary terms.

But the targets were civilians, and not the type of soldiers-on-standby civilians living (occupying?) Palestine as we speak, and the arena they were targeted in was of a civilian nature, I think if one choose to take the Olympics or any internationally-observed sporting activity as a retaliation front, then the game should be played otherwise: lobbying to have Palestine listed as a participating nationality (before the Oslo accords), decide to take part (after being listed) & work hard enough to humiliatingly defeat the Israeli team with pure sportsmanship! or better still, boycotting the event that the Israeli teams are taking part in altogether.

I personally would opt for the latter; I think despite official international endorsement of the Israeli state, non-political events should still recognize the oppression of the people in a politically neutral basis, under the premise that the Palestinian cause is just & humane even before being politicized. But that’s off the subject.

Personally, I only watch the world cup matches while exercising at the gym, I occasionally find myself purposely watching a football match (it must be potentially a really really good game that include mainstream-ishly recognized as good teams), but I’ll definitely not watch the American team in play again, because I don’t want the blatant part of me to have even the tiniest of American-demise midgets out of an insignificant event…

I’d rather flick the channel, watch some news of the Iraqi or afghani resistance "teams" showing their own type of red cards that harvests American mercenaries occupying their sovereign states with the “real” aid & blessing of an ever so merciful & just God.

May 03, 2006

The man-made maid dilemma


Following the topic led by a number of entries about the maids (domestic workers, huh?) in Jordan, methinks that being sympathetic towards those we hire to work for us in our homes is rather a flawed approach to a circumstantially unique issue; what’s needed is a degree of empathy, beside the social aspect of the issue!

In my case, our house back home is rather large, and I must confess we had two maids at one point, all of my 2 married sisters & sister in-law have maids too, though their household is comprised of their non-working selves, their husbands & 1 to 2 loud & demanding kids living in a 200sqm apartment (at best)! A typical well-off family setup, my fiancée’s sister also has a similar situation!

Being sick-off & fundamentally opposed to the excessive dependency on maids, I started the discussion with my fiancée at an early stage to establish a provisional agreement upon which I can keep poking her with once we’re married! Perhaps not; but I’ll use it to negotiate my way out of it when I’m cornered with the possible demand of hiring a maid…

The thrust of my premise & opposition stems from the fact that the size of the household of my sisters does not require the hiring of a live-in maid, neither their age or their health condition, as a matter of fact, the maids they hire are either their age or older, probably has left behind kids of the age of my nephews & nieces… at best, a per-hour hiring of a maid ONCE needed seems more sensible!

The problem with such proposition is that you get instantaneously hit with the heavy brick of “If you think it’s THAT easy, why don’t you do it for yourself?”, and to my "feminist" naysayer readers; I plead for a hint of a benefit of doubt here…

The other premise I argue my case with is the fact that when a maid is available –typically- 16 hours a day increases our dependency upon her service, intriguing laziness, and lack of intuition in house-keeping and swarms of other deficiencies, not to mention the cultural, linguistic & general negative influence over the kids & the household in general!

No I’m not xenophobic-ally worried that my kids will be deluded & start carrying a cross or worshiping Jesus –peace & blessing upon him- or rub a deformed golden elephant statue every morning for luck! Rather, I’m worried that my kids would fall into the comfortable feelings of superiority over a consistent observation of maids coming from certain backgrounds, among other issues...

It took me a 4-year solo stretch living on my own & 6 month washing dishes at a restaurant while studying abroad to appreciate & understand the very household demanding necessities that I’ve took for granted the whole of my life! statements like “Leave the dishes, SHE will take care of them”, “Never mind the untidy living room, SHE went out to walk the dog & SHE’ll tide it up once SHE’s back” or “Oh, I’m late to work, never mind turning the bed, SHE’ll take care of it” creeps a fit into my knick.

And my closing paradigm is rather economical, as I don’t understand how a country with a per capita GDP as low as $4k is capable of paying (on average) $120 monthly for over 50 something thousand maids coming from a country –Philippines- with a higher per capita GDP (ok, slightly higher)! Probably the math works out the same way we ended up with 10 H2 Hummer vehicles for every 1000sqm of Amman costing JD14 to travel for 100km distance (the per litter cost for premium unleaded is JD0.6 & the H2 mileage is 22litters per 100km, fire-up Google & get your calc. out if you find me unworthy of your trust)

On a lighter note, I utterly demise the hierarchy of the hiring process which is based on prestige in essence (and hence the pay they get): Who decided that the Iraqi widowed maid is better than the dark-skinned young woman from Ghour? Who decided that an Indonesian maid is better than the Iraqi widow? Who decided that Chandra & her sisters are better than their Indonesian counterparts? Flippin heck… who decided that their Filipino counterparts are more hardworking & prestigious?

Oh, with the hurl of exceptions of Moslem Filipinos who are mostly dump & will probably churn at an early point, along with the niche Egyptian couple (a guard & his wife) being a spot-on preference of differentiation! That’s infuriating& out-righting pathetic…

Now, despite a (believe it or not understandingly) probable disposition with regard my humble self being not so feminine-friendly, yet I’m still a firm believer in the distribution of roles between the –equal in rights- men & women of society, where in the majority of typical families, the man is a provider while the woman is a sustainer, the man provides a living to the family, while the woman makes this living possible!

Why should a woman leave her home and kids to work in order to afford a maid that will fill in for her where she is mostly needed? I’d like to emphasize on the use of the term “needed” as opposed to being obliged or required to; for this distribution of roles stems from an intrinsic (and I sincerely believe: instinctual) understanding of the capacity of being a wife & a mother!

Why should the whole family suddenly become so dependent on the service offered by the maid or even the –mostly- helpless housewife or the dozen of sisters, while each and every member of the household should take care of his or her bit and contribute towards the general welfare of it!

Obviously, I understand the need of a maid for a larger households, like having a 400+ sqm home, with half dozen or more kids, I can understand the need for a maid with an elderly living alone, I understand the need of a helping hand with a young woman whose either pregnant or recently gave birth, so on & so forth…

FAST FORWARD >>

So you hired a maid, huh? Obviously you shouldn’t treat them as slaves, common sense one might think, yet a good chunk of our oblivious society take such things for granted & end up treating their maids as such!

All that’s needed is a principle understanding of the contractual obligation between both parties, you hire a woman regardless of the circumstances that led her to taking such job, you pay her fairly, give her the agreed upon leaves (be it the weekly, monthly or bi-annually) & don’t force her to work over hours.

Along with the essential good manners & no-brainers tactfulness of recognizing that she also may suffer from a crippling fatigue after a Jordanian family feast or gathering even if she was being paid to do the job she’s doing at such occassion(s).

On the other hand, the maid should understand that she’s not being done a favor or being subject to a charity pay camouflaged in a form being paid for a job! it might not be the best job in the world, but it’s her reality; a cumbersome job that provides the money needed to support the very family she left behind.

Now this was strictly business talk, and that’s too crude and does not address the uniqueness & intimacy (in the family sense of it) of the situation, therefore the family who decide to hire a maid should acknowledge the fact that the woman they hired did actually leave her house to serve in another thousand of miles away…

No, that doesn’t mean to be arrogantly be sympathetic or pampering her with insincerety, it means that the environment where she works at should be capacitating:

Ideally, it should feel like her second home, for her to feel considered as part of the family (for she is), as she wakes up wit them, live with them, eat with them (yes on the same table & at the same time while the food is hot) & essentially being allocated a decent & acceptable place to sleep (the washing machine room is not a sleeping quarter) while she carry out her due diligence!

All that is needed is a level of empathy (I can’t emphasize more on the essential difference between it & sympathy) and understanding! Rubbing a JD10 note in her face on Christmas or Krishna’s anniversary wouldn’t cut it as being nice! It’s the general attitude & overall good-mannered treatment that counts and should be widely recognized as important.

Finally, if you’re a non-working elitist mother who's out'n'about doing her nails at Perfect-nail (they should start paying me for over mentioning them) or the hair at TONY&GUY while the entourage of specialty maids are taking care of the dog, the kids & the house… (respectively) I'm inclined to speak of your likes viciously, yet the more articulate & well-spoken “foreigner” among us had it better...

April 18, 2006

Fastlink’s success is the highlight of the Jordanian consumer failure!


During my last trip to Amman, I called an electrician to come and fix something & when I gave him my mobile number –not on Fastlink (Zain)- he reiterated in protest “ما في عندك خط فاست؟” “Haven’t you got a Fast number?”… I paused for a second & thought to myself; either Fastlink (Zain) has a one hell of a cult-following inducing marketing strategy or we are just a bunch of easily milked taken-for-granted consumers!

We stand today at a market place were –technically- four different mobile operators are burning themselves out to the verge of bankruptcy to keep their pace in the competition to lock-in as many customers as possible, yet what we get in the end is an erratic –guesstimate- market share of 61% Fastlink (Zain), 27% MobileCom, 9% Umniah & 3% XPress!

Have it been the case that Fastlink (Zain) is a decent operator that provides a quality service with a matching customer service & fair competitive pricing; I wouldn’t have given it a flying thought if Fastlink is leading the market or not, I’ll even applaud their success!

Yet Fastlink (Zain) treat its taken-for-granted customers like old mules (Examples from the blogsphere: here & here), their network performance is poor (despite the comprehensive coverage they boost) & their pricing is based on the premise that everyone is using Fastlink & no other network exist!

Allow me to elaborate by briefly –not- telling the Mobile story of little Jordan:

Once upon a time, a company called Fastlink was granted a license to operate a mobile network in a lovely little country called Jordan, at the time, the cost of building, operating & maintaining such a network was costly, so obviously their target customers were a niche, hence the vulnerability of their business that required it to be protected by a 5-year exclusive monopoly over the market.

During those 5 year golden years, Fastlink (Zain) managed to milk the slowly growing niche of customers with a ridiculously high pricing & no emphasize on the service it offered or the quality of it... but everything has an ending, and so did its monopoly by the entry of another operator MobileCom, both took part in a duet of a further 5 years of duopoly with exclusivity over the market place.

At the time, Fastlink (Zain) recognized it will be loosing it’s customers rapidly, after all the advent of competition is tempting for the previously choice-less punters, so they did overhaul their service, most notably was the introduction of a real customer service call-center with adequate number of sweet-talking agents to meet the demand of their 85k punters at the time.

Yet Fastlink (Zain) found itself in a situation facing an incompetent competitor unable to penetrate the market while competing over simple-minded consumers! Fastlink (Zain) spared no effort in capitalizing on those two underlying factors.

By launching a new pricing plan that made it ridiculously expensive to call anyone not on Fastlink (Zain) in comparison with the relatively cheaper – but still expensive- price for calling its own customers, they rendered any good rate plan offered by MobileCom irrelevant because punters who sign up with MobileCom assumed that they will not be called by their Fastlink (Zain) counterparts!

How imbecilic is that! Since when the feasibility of anything is based on the savings made for others! If company A charges you a very high for calling company B & charging less for calling its own, while company B is charging you adequately to call both, which one will you choose?

Why should you care if 100k out of a potentially growing market were initially signed up with company A out of no choice, why not create a balance in the market place to keep a truly dynamic competition in place!

Our incompetence as Jordanian consumers stemmed from the fact that we allowed ourselves to be restrained into a thinking pattern that jstified our worrisome if those who will call us will refrain from doing so because they’ll be charged a premium!

Why should we care if those calling us made the wrong choice by opting for the company that charges a premium while they had the CHOICE otherwise!

Yes, MobileCom didn't capitalize the full potential of it being a new entrant or utilize the environment dictated by the duopoly they enjoyed along with Fastlink (Zain)!

It’s out-of-place marketing strategy & complex –yet cheaper- pricing did not make it easier for punters to make the choice either, so MobileCom is liable within this context.

Whether the government came to the aid of MobileCom, or the latter came up with the novel idea of offering the army personnel a special rate-plans -something that was almost unheard of in this industry-; the strategy worked & the company stayed afloat… until today!

The failure of the Jordanian consumer turned Fastlink (Zain) into a mammoth that enjoyed 5 years of monopoly charging premiums for a service that rapidly cost-ed less to offer, with further 5 years of pity competition that could’ve been more considerable!

And even today, while MobileCom is boosting the best network quality a GSM network can offer, & while Umniah is literally burning prices beyond feasibility (trust me on this one: any cross-network minute sold under 5 piasters doesn’t cover its cost) & XPress is offering a differentiated flat-rate professional service to corporate customers that does actually save money and improve the way business is done, yet with all that on offer you still find a cult-like following for Fastlink (Zain)!

Mr. Electritian, if Fastlink (Zain) is charging you so much for doing the unthinkable act of calling punters on other networks, then for Allah’s sake switch to another provider that charges you fairly for calling anyone!

Damn this number of yours that you have cherished for oh-my 2 years or so… no one cares if you changed it, your prestige will not shatter into pieces at the gates of dunes club, no one will think that you’re a Hafartali except for this insignificant lady, and definitely you’ll earn more by saving on your telephony costs!

A fellow blogger once commented on the lack of innovation in the Jordanian telecom market, but I don’t blame the telcos of Jordan, why should they through another dime while they see the incompetence of it’s potential customers whom are happy even when they’re treated like old mules overlooking the choices they have in a competition-driven market-place.

For Allah’s sake we’re content and even easily amused with merely premium SMS & “new” valued-added services (VAS) such as playing a dreadful song instead of the ringing-tone for those who have the courage to call outside Fastlink (Zain)! Why should any of the networks invest in 3G…

At the end, if you’re a Fastlink (Zain) customer, I have some FACTS for you:

Fact No. 1 No, not everyone is on Fastlink (Zain)! that might’ve been the case few years back thanks to people who think like you do.

Fact No. 2 You have a choice of 3 other operators whom will probably give you a free massage if you decide to opt for their service.

Fact No. 3 Yes, Fastlink (Zain) have superior network coverage, but unless you venture allot outside cities & main highways, you shouldn’t be worried to be left in the cold.

Fact No. 4 Their network is congested! Again, thanks to people who think like you do.

Fact No. 5 What’s the point in having a mature regulatory body, compitition & a maturing sector while consumers are not.

December 26, 2005

Jordanian English “Life Style” Magazines: Elitism manifested, deluded & superimposed!

When I sample through such magazines, I immediately imagine an English single mother dating a Frenchman with a troubled sex life and a financial leverage to drink tea at the Dorchester hotel in London, in contrast with the profile of their potential readers from Jordan’s upper spheres!

First of all, why are they in English? I feel the big “I am Hypocrite” superscript floating on top of me right now since I am blogging in English, yet I still don’t get it, many magazines around the world are specialty magazines with limited readership that targets a limited specifically-interested niche willing to pay a premium for a magazine that wobbles about the bizarre interest they may have, and I know for sure that there’re business that exploits such interests whom are willing to pay a premium to advertise on these specialty magazines…. Nothing wrong with that (in terms of business)

But this is not the case with “life style” magazines; by definition they should be generic, variant and diverse in essence, as the sum of its material and editorials should have the widest circulation and appeal possible! So how could this be the case when the first thing such magazines do is minimizing their readership circle to the English-speaking niche only!

Perhaps they publish in English in order to "reach out" to the assumed-to-exist like-minded mindsets? and I ask; since when does mentalities can be profiled based on language?

They might be profitable for some awkward reason that mostly has to do with the conjured dynamics of the Jordanian marketplace… but definitely they have no clue who are they selling their magazines for and who's reading it.

I still feel mystified whenever I have the opportunity to vigilantly read through these magazines (frankly to avoid obscene imagery) as I am not sure who are they targeting? Just for once, I would like to plot a pattern of potential readers that fit a certain trend in our Jordanian society that can be identified by the publishers as a potential customer?

I feel disgusted every time I quote glimpse of the disgraceful publication “Layalina”, though I applaud the way they have conceptualized the magazine and how it gained steady foot in the market, the people behind it obviously did their homework, they identified a paying niche that would like to see people and be seen with people around town, and envisaged a magazine that fits their level of intelligence and involvement; minimum reading and maximum visual stimulus at a rather small premium with lots of potential advertisers! Later on, the poor "Layalina" punters are now paying to get their pictures floated on it while the magazine itself is being franchised around the region… a fine entrepreneurship example... alas in the wrong direction.


But the case of “Layalina” is solid even in the face of a fundamentalist like myself, I can confront its editors and ask them “Who reads your magazine?” and they’ll have an answer ready for me; I’ll give away my new car for anyone who can concisely outline the profile of the potential, say “Luxury” or “living well” magazines readers without referring to the fact that they have money to fork around on pointless publications!

Then comes the issue of content: The etiquettes of eating deserts? How to dump your boyfriend painlessly? 10 ways to enhance your sex life? 54 ways to know that he was cheating? Things to consider before buying a Yacht? How to get over an affair? Choosing the perfect Cigar to go with your cocktail party?… Oh’please… where do they think we're living at, my stomach is aching!

Thier professoinal look and feel, and the high caliber writing they may sport is not in question here, it just doesn’t make sense, which part of our culture do these magazines represent? What background do they come from? Do they reflect our reality as a whole society or just samples of unique individuals or phenomenas from it, or perhaps a mere imaginary society that is assumed to exist in the superb of Amman?

Why can’t they address serious issues rather than mimicking editorials and superimposing them upon the helpless niche that barely understand proper English yet alone to comprehend what it means to have a genuine “life style” in the first place?

Why can’t they tackle issues that are truly crippling the niche society they are targeting and the society as a whole: issues like the social inequality we live in, the surge in divorce rates, premarital sex, teenage pregnancies, insect sex, and tragic stories of gambling & alcohol poisoning… mind the cant-see-but-pure-evil rhetoric here

This might be too much to ask from a revenue seeking magazine, a publication full of such gibberish won’t sell for sure, but at least, when these magazines decide to get serious with their editorials, then at least they can pick issues and stories from our local environment!

At the end of this indiscriminate bash on a whole industry, I find myself obliged to credit “Jo” Magazine for they truly stand apart from its peers, despite the fact that they suffer from the same confused image they reflect, in general however; they exhibit sincerity, objectiveness and a professional editorial feel throughout the magazine, as they mostly seem focused on whom they’re targeting… I wish they do away with the semi/naked imagery and pointless articles!

December 10, 2005

Typicalism

Since everyone seems to be in the business of coining terms these days, I’d like to have a go on that and perhaps credit myself with some novelty while I'm on it!

I’d like to coin the term “Typicalism”... It is already underlined with a red scribble by the spell checker, and Google returned no credible references for it, so I’ll entertain no claims over it, perhaps I can prefix it with the tag “Jordanian”... Now, allow me to dwell upon you with what I mean with it!

Basically, it can be either a syndrome that people who are usually identified to be “typical” suffer from, or it could be the social phenomena of being unable to identify the people around you or their acts with anything but being typical, a matter of crude perspective really!

One cannot help but notice how typical people can be sometimes! It is not that one can be so full of himself that he can no longer appreciate genuinely distinct individuals or their perspectives, but in our lame society that oozes with “typicalist” tendencies, people seems to be easily polarized and unconsciously segregated into mimicked herds sporting replicated and consumed ideas and point of views that seems to be viciously dull and awfully repeated over and over again.

The interesting aspect of typicalism though; is that people from different circles of the society can find themselves –to the awe of those usually at top- conjugated together under one “typical” perspective, especially when it comes to affairs that is widely viewed as a social axiom of an obvious nature!

Consider this: if you happen to be in your mid-to-late twenties and essentially unmarried, and you happen to be in a Jaha, engagement or wedding, you can easily identify an obvious trace of typicalism by observing the swarms of annoying sweet-talking wholehearted -allegedly- complements and pats-on-the-shoulder from every other co-guest: in the line of “3ugbalak… when you'll get married?” or “Shed il-Himmih… bidna inshoof 3arees”

Or consider this one: you are a Tawjhi student, and everyone starts treating you with flaring typicalism, be it your close family, extended one or even your all-over-the-place neighbors, you get bombarded with the same old questions, recommendations, directions or merely the uncalled-for motivational I’ve-been-there old Tawjhi stories! In return, you as a frustrated Tawjhi student; cannot help but retaliate with acts of utter typicalism, such as finding a strong urge for a private tutor, or skipping family functions to go out with friends in the name of studying! In case you fail to skip it, you blame your engagement with those many family events for your poor performance!

Or you can consider this one: if you happen to sport a fist-long beard, then you should expect to hear the same set of mimicked comments, advises and lectures from almost every other person you meet, wither someone he's acquainted to you or a complete stranger! -Personally speaking- No one seems to be able to amaze me with an alternative perspective when it comes to beards! from the open-minded claimants of western Amman to the bored passport control officers at Queen Alia airport, typicalism vividly manifest itself in the terminology used, objections, speculations and facial gestures; it just repeats itself whenever a beard is sighted!

Regardless of your age, sex, ethnic background, upbringing, level of education or current mind-set, you are bound to be suffering from one symptom of typicalism or the other, and therefore you are bound to have been the victim of circumstantial typicalism at best. Cases like the above are numerous, I can pat my chest with confidence and swear with my semi-shaved moustache that everyone can think of a personal yet typical encounter with our society -or a member of it- that rings a bill or two.

I must admit though that typicalism is not much of a serious deficiency as social profiling -for instance- may will be, you’ll find them conjugated when someone is at fault with profiling, but it doesn't necessarily have to be the other way around, for typicalism at worse can be an annoying little gesture, comment or advise that most of us can hear and let-go in peace despite its repulsive and aggregating nature.

Typicalists -or tepe(s) in slang- are mostly harmless people in essence if took at face value, for they are by definition typical people going about thier lives in a typical manner and sporting typical views!

Typicalism is trait that thrives in oblivious and debasingly-hallow societies, especially when there’s no strict code of conduct in place for either people to go about their lives on the basis of freedom of choice, or preferably an enforced yet consistent and unprejudiced set of rules, references and directives.

December 05, 2005

I’ve been promoted; so where is my laptop?

Consider this: he’s been promoted recently, they modestly fixed his salary, pumped-up his title with a resonating Chief, Senior, supervisor, executive, Team-leader or plain-old Manager, in a choice of pre or post fix to whatever dull job title he previously held, with pressurizing loads of new responsibilities and deliverables, and… that’s about it!

No company mobile-phone, vehicle or fuel-vouchers, no closed office with an indoor window shaded by a tilting shatter that intrigues voyeuristic tendencies, and there’ll be no upgrades to a “privilege” laptop. He starts anticipating the next business cards printing cycle to condole himself and reinforce the fact that he’s been promoted, but for months, he’ll be stuck with either no cards in the first place or a scarce of old ones that basically belittles his new self -or position depending on how personal he perceives his career!

It is unfortunate really, to find employees identifying progress and growth during their career with such mediocre measures that usually have little to do with the job they’re paid for!

This starts from the moment the employee is inaugurated by receiving the branded neck-band or Yo-Yo like retractable attachment-bit that ends with a company idea-card; the latter usually comes in either cheap glossed carton or RFiD plastic in case the company has invested in some useless access control & attendance monitoring system.


He’ll be embracing this token of belonging at all times; during lunch breaks, after hours hangout and sometimes until late hours, priding himself for the mere thought of being part of an organization! A climax may be reached if the company happens to be a teleco, a high profile IT firm, or a medium-size regional office of an international company with an in-your-face foriegn name!

The new employee goes about his business, wither he was an oven-hot fresh graduate or just a second or third timer, in both cases, the first 6 months usually sustains the propelling motivation to prove oneself as a worthy employee despite how he managed to get aboard the company: family business, Aunt happens to be the HR manager, or a just-a-three-month training post that ends up to be a permanent position in utter mystery.

Then, the employee unwillingly start noticing the benefits that the big guys get or fight for if they lack, he’ll see his supervisor fighting for privileges their peers might have, and his section manager fighting to elevate himself into a closed cubical instead of being exposed to the general public and vulnerable to interruptions, and the department manager (or DIE REC TOR) fiercely and competitively battling others for more authoritarian grip over ambiguous inter-departmental affairs …

Gradually, the innocent employee finds himself engaged in a reorientation trip in which his focus on his job lessen in favor of how to climb up the hierarchy, and instead of meeting his career objectives that he ripped of from some career-clinic website, he gradually becomes obsessed with how to leach onto the organization and benefit from the same bounties his superiors are reaping while he’s being paid peanuts.

Much to be said still; about email wars, protocols & To, CC & BCC skirmishes, the mid-management dilemmas of who’s got the steadiest authoritarian fist around, and the disrupting competition over who’s got the strongest promotion indications… all but too much of an electrified and sickening environment!

These are few excerpts from a reality many Jordanian and Middle Eastern companies live by! I wouldn’t be surprised if it was a worldwide phenomenon, but I can imagine that in developed economies, the effects of corporate immaturity is remedied by advance management techniques and optimal utilization of a well planned human-resource requirements and the development of organizational-behavior scholarly that disciplines the overall interactions among employees.

A proper culture must evolve to complement the huge professional and capable work force in Jordan, a culture that does not identify its work with company idea cards, hyped and hallow job titles, lunch breaks at Mecca mall, discussions about email heroines and unnecessary attention to privileges and office politics. A culture that prides itself for being an efficient, dedicated and quality-centric in essence, and view this as the mean to excel personal career profiles and success stories.

December 03, 2005

An epitaph: Amman lost its eighties flavor!

Dedicated to a generation of Ammanites who embraced the eighties with pride…

“Flippin heck… what the hell is this doing here?” this is the –mostly- innocent swear that I utter every time I pass by Mecca Mall… since when was it feasible to go for a large scale shopping center in the first place? What’s this Gulf-states-feel of it? I can’t help but be sorry for Ammanites being spoiled with a choice of 20+ food outlets all gathered in one place, along with a multi-screen cinema, a bowling arena and -that’s a new one- a laser-gun shoot’em up recreational facility! Where are we at? California, it becomes surreal with herds of teenage –and more mature- punters lurking over there speaking with an agitating accent…

Back then, there was a different destination for the limited choices one may fancy in terms of food! For Shawerma, there was –and still to some extent- 2nd circle’s Reem, for Falafil, it can be argued that Rainbow’s Al-Quds shack was the place, for hummus and fool there is Hashim El-Balad, fancy some Italian food; perhaps bad-business-conditions-turned-me-into-a-cheeky-nightclub Alferado would have been a delight, Chinese, there was of course Abu-Khalil... and so on and so forth.

Back then, the trendy few had to scroll the streets of Jabal Amman, Shmesani and later Swefieh for scrupulous boutiques to lay their hands on quality import clothing, what all these designer names doing cramped up next to each other at Malls and “brand-names” street?

Fancy bowling instead of watching a 1-year old film on either Philadelphia or Concorde? Then unless you are an elitist Automobile Club member or a friend-of, then Abul-Dahab center was the only destination.

Amman has changed, and it is not mere face-lift indeed, Yes, I declare my contempt for the littering of its streets with liquor stores, swarms of bars, nightclubs –the glamorous and the kinky cheap ones- along with massage-houses and gulf-punters cafés, but…

…This is not what aggregates me to post this lament, for I basically feel that Amman is loosing its touch as a place where its locals pride themselves with its uniqueness instead of its replicated modernity, mind you… but the uncomfortable sense of familiarity across certain aspects of middle eastern cities such as Dubai, Amman, Beirut, Cairo …etc is utterly alarming? Despite the fact that we still have our delightful seven-hill layout, retro landmarks such as Al-Burj and Al-Iskan… no urban development can wipe those out, or would it be the case?

Where are the Viva cola signs, where are the billboards advertising Mr. Chips fake-gifts? Since when did Safeway stopped being the “hip” place that lures crowds into on weekends? Where are the 10-piaster kiosk phones? Where are the poorly branded restaurants –yet serving good food- such as Submarrine Al-Rabyih? What’s up with skating Palace now a days…

Amman’s eighties era has survived up to the early nineties, I’ve lived through its later days, but got sincerely addicted to it as I hear passionate tales from my older cousins and friends who lived this period that can be deemed with semi-cultural isolation or latency and utter genuine 7afrtaliness.


At the end of this elegy, I long for another trip to Amman, in search for any remaining traces and tokens from its not so distant past, in the midst of urban development, and cultural-conservational city renovation, before business owners opt for colorful logos and billboards and drop the cheap straightforward signs, to perhaps eye kids still favoring Ras-il-3abid over Snickers; munching on Jabri’s Taxi & red race-car Askimo instead of Galaxy ice-cream, and taste a back-then satisfyingly delicious Nabil burger without having my taste buds reoriented to enjoy only US franchise gourmets!

November 30, 2005

The preposterous bounty of defeat!

Mind you, but this is my third attempt to compile this entry! It was –still- rigorously hard not to feel as yet another self-righteous Saddam apologetic suffering from a fatalist variant of post-trauma romanticism with occasional hallucinations of Saddam’s face engraved onto the moon’s surface while rhetorically touting how Iraqis are destined -and deserve- to have such oppressing tyrants ruling them to keeping them intact!

Sigh… honestly I am not, but if clinching to crude facts cleansed from media-stimulations and mainstream claims of being reasonable & realistic; if this will cost me being deemed with the above, then be it so… for the truth is usually hard to swallow especially when emotions are catalyzed and overdriven to run at “flaringly high”. Capturing the hearts & minds of the general cuddly populous with deceitful sheer drama seems to be an easy task these days! That it is of course in reference to Saddam’s ludicrous trial, even the Times think of it this way

"Far from showcasing justice and democracy in the new Iraq, the trial of Saddam and his seven henchmen descended rapidly into farce yesterday"

I have said it once and I’ll stipulate it here again, the issue has little to do with Saddam being brought to justice for his decades of tyranny & atrocities he is accountable for! The issue is intrinsically related to the overall state of affairs in occupied Iraq! It is to say that an impartial, independent and just jurisdictional system that may qualify to orchestrate such a trial cannot possibly be fostered under any type of foreign occupation, especially when it is enforced by swarms of mercenary fighters led by a pragmatic US political directive that identifies Iraq only as a lucrative opportunity irrespective of the welfare of its people.


A defeated nation can only expect to be exerted with further oppression and injustice as a bounty for their defeat, setting up a trial run by foreign-appointed judges with no national credentials will bring no justice to the Iraqis… the least one would expect was a trial in some oddly-named “neutral” European city, Hague, Warsaw... how about Helsinki for a change?

Allow me to dwell upon you with two different alternative perspectives to the whole ordeal that deserves to be observed and nurtured in one's mind:

First and foremost, to recognize Allah’s wrath and wisdom exhibited in punishing tyranny and injustice! Who would have ever thought that Saddam, the heroic invincible iron-grip president will find himself abandoned by even his immediate entourage and beneficiaries as he retires to a hideout ditch, then pictured while he's in his undies and later persecuted by an illegitimate abominable judicative body appointed by a foreign occupational force playing a digitally remastered video from the good old days in utter mockery! A surreal manifestation of Allah’s verse (Al-Naml 27:34)

"قَالَتْ إِنَّ الْمُلُوكَ إِذَا دَخَلُوا قَرْيَةً أَفْسَدُوهَا وَجَعَلُوا أَعِزَّةَ أَهْلِهَا أَذِلَّةً وَكَذَلِكَ يَفْعَلُونَ"

Secondly -from a birds-eye view-, I find it truly worthy of Hallmarking; the astonishing and -mind me if I add- heroic position held by Saddam on both of his adjourned trial sessions, it was of an epic nature! with his self-enforced pride and uncompromising stance discoursed from the realm of unfavorable circumstances vividly surrounding him, It got me thinking...

is it something to do with his credentials? Or is it a mere sense of righteousness stemming from the illegitimacy of his opponent? How would it be if the trial was held by the leaders of say; a popular uprising that would have uprooted his regime instead?